tuxI’ve been aware of Linux for a long time as an alternative to Microsoft Windows but only installed it a few years ago when I was looking to experiment with a telephone server.

My encounters with it since have been more frequent and now that I am in a position to upgrade XP to Vista I intend to abandon Bill’s new OS (that I’ve heard little good about) and switch over to Linus’s alternative.

The purpose of this post is to highlight the reasons for the migration and to give food for thought to whoever may be considering the switch. (more…)

Remote Assistance w/Hamachi & NetmeetingIf you’ve ever provided over-the-phone computer support for a computer novice (partner, friend, relative, colleague) , you probably know how frustrating it can be when you spend 5 minutes describing where ‘the button’ is you want the other party to click.

I recently needed to provide remote assistance for someone overseas. The person was running Windows XP and had limited computer knowledge. I found out that they had Hamachi installed and so I used Netmeeting (comes installed with XP) to take control of their mouse and keyboard.

Here are the steps for anyone that wants to provide remote assistance using a secure method. (more…)

It’s ironic, that having installed and trialed so many flowcharting solutions, my tool of choice was already installed on my laptop and I didn’t even know it.

Like most people, I used to think of Excel as just a spreadsheet package. However, as I’m going to show you in this guide, it trounces other expensive flowcharting solutions and is now my favourite flowchart software. Let me tell you why; (more…)